By proceeding with your order and payment, you acknowledge and agree that:

1. Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

2. you have read, understood and agree to our terms and conditions, which are publicly accessible on our website at https://indahisland.com;

3. this initial Order excludes freight and delivery costs, which will be calculated and added to the amount payable following confirmation of your order and receipt of the Price;

4. upon our receipt of your Order:
- we will contact you to confirm stock availability and the expected delivery time of your Order;
- we will calculate the freight and delivery costs, add this to your invoice and send to you for immediate payment;
- if any Product(s) you have ordered are sold out or no longer available, you will be offered a full exchange or refund;

5. in regard to delivery of your Product(s):
- we will not dispatch your Product(s) until payment has been received in full for all amounts owing, including the freight and delivery costs;
- we arrange standard delivery only, meaning delivery between 9am and 5pm on Monday to Friday (excluding public holidays and weekends), to the ground floor of your Delivery Location;
- the freight and delivery costs do not include installation, assembly or any rubbish removal;
- additional fees may apply if you have any special delivery instructions, including access restrictions – it is your responsibility to advise us of any special delivery instructions at the time you submit this Order;

6. upon receipt of your Product(s):
- before accepting delivery of your Product(s), please inspect the packaging for signs of damage, and unpack and inspect the Product(s) for any damage;
- if you identify any damage:
please either do not accept delivery or note details of the damage on the consignment note, before signing to accept delivery, and take photographs of the damage and consignment note;
- you must contact us within 24 hours of receipt by writing to use at sales@indahisland.com to provide details of the damage, including detailed photographs;
- please retain all original packaging as you will require this to return the damaged Product(s) to us;

7. we will endeavor to arrange delivery to you as soon as practicable, but delivery times may vary. The average delivery estimate is 6-12 weeks, but other events outside of our control may contribute to delays;

8. our Suppliers will dispatch the Product(s) to you directly, to save you time and money. This means you may receive multiple deliveries if you have ordered multiple items from different Suppliers;

9. If you choose to pay for this order by credit card, surcharge will be added to the order and payable at checkout